Over the next couple of months, we’ll be reorganizing our workflow. Some of Able’s internal roles will change.

Change can be challenging, but inevitable, and we’re excited about this shift.

The changes we’re making stem from customer feedback. Some of our clients voiced there were too many points of contact at Able. We listened closely. We brainstormed. We adapted our processes to better serve you. Going forward, you’ll have a single point of contact from quote to delivery.

We even anticipated what questions or concerns you might have as a result of these changes:

  • You don’t need to do anything differently– continue using the email and phone contacts you’ve been using.
  • If you’ll have a new point person at Able, we’ll be reaching out to you directly with more information. Rest assured that all of our staff are experienced in the industry and are knowledgeable, well-trained professionals.
  • Will there be growing pains? Possibly. But we’re working hard to ensure that any awkward stages won’t affect you, and you shouldn’t experience any service interruptions.

Got questions? Suggestions? A compliment? When you speak up, we listen.

Until next time,

Liz Wayne